FAQ

Frequently Asked Questions.



How long does delivery take?
Depending on various factors such as the proximity and influx of orders the processing of your order and delivery can take up to 5-10 working days.

What is lace Pre plucking?
Lace pre plucking is a process where we bleach the black knots of a lace frontal or closure and pluck out some of the hairs near the hairline so your lace system looks more like a natural hairline.

What grade are Tumi's beauty bar wigs?
We source the highest quality of grade 11A  hair for all our wigs.

Do we do lay-byes?
Yes.

Lay-by Terms and conditions.

  1. Lay-by deposit is 10% per purchase.
  2. The agreement expires on date of final payment or 3 months after commencement, whichever comes first.
  3. Lay-by goods shall remain the property of Tumi's Beauty Bar until the final payment is made.
  4. This agreement requires regular payments.
  5. This agreement may be terminated by the purchaser at any time prior to the expiry date, whereby Tumi's beauty bar will refund the money already paid in full.
  6. Should the agreement expire before full payment has been received, the purchaser will be entitled to a refund of the money already paid on an Tumi's Beauty Bar Gift Card.

    Do we sell water wave curls?
    You can style any of our curly wigs using water, mousse and holding sprat to create a wet look.

Can our wigs be colored?

Yes our wigs can be colored. We suggest that you take them to a trusted professional for coloring.

How are Tumi's Beauty Bar wigs made?

We sell wigs that are Machine made to perfections.

Do we sell for resellers?

Yes we do. Resellers can contact us for bulk buying (more than 10 wig at a time).

Does one need glue to wear a Tumi's Beauty Bar wig?

All our lace front wigs are glue-less wigs and do not need glue to be worn but glue is optional

How does sizing work on Tumi's Beauty Bar wigs?

All our wigs are one size fits all with either a snug elastic belt or adjustable straps.

Can I return my wig?

Our wigs can be returned. Please refer to our Return policy for an in-depth understanding.

Can I change the parting on my wig?

Yes you can change the parting on all our frontal wigs to any place your desire between your ears and you can change our 3 part wig parting to any of the 3 partings provided.

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